[Case 02]
Student Academic Management Platform
Education
Enhancing Academic Productivity Through a Centralized Management Platform
PROJECT OVERVIEW
SBuddy provides a centralized platform for students and faculty to manage academic data effortlessly. It offers real-time access to schedules, grades, and announcements while improving communication.
PROBLEM STATEMENT
Students and faculty often struggle with outdated systems that make it difficult to track schedules, grades, and updates. Poor communication and inefficient data management lead to missed deadlines and frustration. SBuddy is a modern, accessible, and well-organized solution that is needed to streamline these processes.
Industry
Education
My Role
Lead Designer
Platform
Desktop
Time
2024
Process
User Interview
Objective
To understand the key pain points, behaviors, and expectations of students when using academic management platforms.
Methodology
Conducted semi-structured interviews with 8 university students from different majors. Participants were selected based on their frequent interaction with academic portals for checking grades, attendance, and deadlines.
75%
Struggle with scattered academic information, making it hard to find what they need.
87%
Manually track deadlines, highlighting the need for an automated reminder system.
75%
Rely on peer discussions via social media rather than official portals for academic updates.
50%
Find the system navigation confusing, leading to wasted time searching for information.
Empathy Map
Persona
Value Proposition
Efficiency
Streamline academic management, helping students manage tasks and schedules with ease.
Support
Offer continuous support with reminders, notifications, and resources, reducing stress and aiding student success.
Engagement
Foster an interactive experience by providing personalized updates and resources tailored to individual needs.
“How Might We”
At the beginning of the ideate phase, I used the How Might We method to generate actionable design solutions by tackling the pain points that directly address the user's needs, while also considering competitors that are successfully solving similar problems.
Card Sorting
In this section, I used card sorting method to quickly outline the app's core modules and ensure a logical flow of information.
